Apparently Straight Talk Has A Forum

st-forumApparently, Straight Talk has a company owned forum over at StraightTalkWirelessForum.com. I’ve come across it while Googling various Straight Talk issues and since it was using free forum software and is generally an eyesore I figured it was a 3rd party help site much like this one. After a little more reading I realized STWF is an official site. Urgh!

The funny things is most responses to questions are:

Hi <member>. My name is Straight Talk <name>. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

The funnest thing is you can see the reps telling a member to make 5 posts in order to activate the private messaging service. In this case the forum administrator would be much better off allowing private messages for all registered members.

My guess is the rep gives the member the number to call customer service via private message. The same number they’ve already tried calling and with no results.

The idea of taking everything to private message flies in the face of what forums are about. You post a problem, someone posts a solution, and it’s out in the open for all to see. The next person that has the problem can find the thread and fix the problem on their own. Yes, certain information (phone, serial numbers, etc) should be conveyed via private message but for the most part solutions can and shoulebe posted in the open.

You’ll have to excuse me I’m sort of a forum snob. I run quite a few forums and always use paid forum software. The feature set and the default look is leaps and bounds over the look of phpBB (the software STWF is running). Heck, there is even free software (ahem, myBB) that looks and runs much better than phpBB.

Seeing this abomination of a forum and lack of any clue what a forum is about almost makes me want to turn this site into a Straight Talk Help Forum.

 

Why Cannot I Get an Android Phone from Straight Talk

Android models from Straight are only on the Sprint network as of Jan 2012 which means service is limited to areas that Sprint serves.

As an alternative consider one of the Nokia smart phonemodels. While not having all the Android flash and eye candy they’re quite capable smart phones.

What towers does Straight Talk use

Does my Straight Talk phone run on Verizon, AT&T, or Sprint? 

This is easy to figure out. Currently all phone’s who’s model number ends in “C” is a CMDA phone which means Verizon. If your model number ends in “G” it’s on AT&T. Currently (as of Jan 2012), all Andriod powered phones from Straight Talk run on Sprint.

Model number ends in:

C = Verizon
G= AT&T
Android Phone: Sprint

Straight Talk Plans

Straight Talk has two simple plans a low price points for all their phones. Certain smart phones require the unlimited plan

Straight Talk All You Need plan: $30. This plan includes 1000 minutes of talk time, 1000 texts, 30MB of data, and free calls to 411 for 30 days.

Straight Talk Unlimited Plan: $45. This plan includes unlimited calls, text, data, and 411 calls for 30 days.

There are also 6 month and 3 month unlimited plans available at a discount for bulk buying.